Privacy Policy

1 Introduction & Overview

Qloudsoft Solutions ("Qloudsoft", "we", "our", or "us"), registered at Office No 7, Sunshine Commercial Complex CHS, Achole Road, Nallasopara East, Palghar, Maharashtra 401209, operates the website qloudsoft.in and delivers performance marketing, Meta Ads, Google Ads, SEO, and bespoke IT/CRM software solutions across the Mumbai Metropolitan Region (MMR).

We respect your privacy and are committed to protecting personally identifiable information through transparent and lawful practices in compliance with the Information Technology Act, 2000 and Digital Personal Data Protection Act (DPDPA).

2 Information We Collect

We collect information that you directly provide to us, including:

• Contact Details: Name, business email address, phone number (WhatsApp enabled), business name, and geographic location within MMR.
• Project & Audit Data: Current website URLs, digital marketing objectives, monthly ad spend parameters, and industry vertical requirements.
• Technical Device Data: IP address, browser type, operating system, pages viewed, and session duration captured via standard server logs and analytical cookies.
• Payment & Transaction Records: Transaction IDs and payment timestamps generated through official UPI transactions (7028080352@okbizaxis). We do not store banking passwords, UPI PINs, or raw credit/debit card numbers.

3 How We Use Your Data

Your data is used strictly for legitimate business execution:

• Generating and delivering your customized Free MMR Digital Growth & SEO Audit.
• Structuring and fulfilling monthly retainer agreements, Google/Meta campaign architecture, and software development deliverables.
• Dispatching scheduled campaign performance reports, invoices, and GST tax documentation.
• Direct communication via WhatsApp or telephone for client service queries and team allocations.

4 Non-Disclosure & Data Protection

We do not sell, rent, or trade your personal or business data to third parties. All client credentials, ad account tokens, and operational CRM data are protected under strict two-tier access protocols and encrypted storage.

5 Contact Information

If you have any questions regarding this Privacy Policy or wish to request data deletion, contact our Data Grievance Officer: